Contact us

Principal Registry

Street Address:
Industrial Relations Commission
Level 10, 10-14 Smith Street
Parramatta 2150

View the location of the Principal Registry on Google Maps

Phone: 02 8688 3516
Interpreter Service: ​131 450

Postal Address: 
PO Box 927
Parramatta NSW 2124

Hours

• Phone: 9:00am to 5:00pm, Monday to Friday
• In person: 9:00am to 4:00pm, Monday to Friday
  

Twitter

Industrial Relations Commission @nsw_irc

Email Us

How to contact the Commission by email. 

1.  IRC.Registry@courts.nsw.gov.au

• Electronic or soft copies of submissions or other documents filed in accordance with Practice Note 30 – Filing of documents in Computer Readable Format
• Electronic or soft copies of any other document or correspondence that has been directed to be filed by a Member or the Industrial Registrar
• Correspondence or documents directed to the Industrial Registrar other than correspondence relating to Awards, Contract Agreements or .Enterprise Agreements.  
• Filing of s130 dispute notifications
• Matters to which Rule 6.3 (PDF, 285.4 KB) of the Industrial Relations Commission Rules 2022 apply
• Electronic or soft copies of any other document or correspondence that has been directed to be filed by a Member or the Industrial Registrar      
• Correspondence or documents directed to the Industrial Registrar in relation to Awards, Contract Agreements or Enterprise Agreements.

Note: There are only very limited circumstances where electronic filing of documents or submissions is permitted. If unsure please contact the Registry on 02 8688 3516 

2.  Transcript Enquiries

• Matters relating to transcripts only: Please see further information on the Transcripts Page

3.  IRC.EntryPermits@courts.nsw.gov.au

• Applications by industrial organisations for Work, Health & Safety permits and s299 Right of Entry permits.
  
  

4.  irc_electronic_services@justice.nsw.gov.au

• Electronic copies of awards, contract determinations, enterprise and contract agreements in accordance with the practice notes.

Please Note

The NSW Industrial Relations Commission's (IRC) email service is to be used only for inquiries regarding practice and procedure. 

Please DO NOT email the IRC if your inquiry falls under one of the following categories.

Legal Advice

• Requests for legal advice cannot be responded to by the IRC.
  
• Please contact your solicitor or legal representative for legal advice.
• The NSW Law Society  provides a list of accredited legal specialists. If you would like to be referred to a lawyer, call them on 02 9926 0333.
  
• LawAccess NSW  is a free service that will help you find information and services best able to assist with legal problems and questions. Call 1300 888 529 (TTY: 1300 888529) between Monday and Friday 9:00am to 5:00pm (excluding public holidays).
  

Unfair Dismissals

• The IRC's email address does not service Unfair Dismissal claims. 
• For all inquiries please call us on 02 8688 3516 or see our Unfair Dismissals page.
  

Awards, Enterprise Agreements, Rates of Pay &c.

• The IRC does not interpret awards, enterprise agreements, contract determinations, rates of pay or award conditions. 
• Please contact the NSW Office of Industrial Relations on 131 628 or the Fair Work Ombudsman for Federal Awards on 131 394.
  

Equal Opportunity, Anti-discrimination or Harassment

• The IRC does not provide information on equal opportunity, anti-discrimination or harassment matters.
• Call The Anti-Discrimination Board on 02 9268 5544.
  

Work Health and Safety or Workers Compensation 

• The IRC does not provide information about work health and safety or workers compensation. 
• Please contact SafeWork on 13 10 50 or see their contact page.
  

After Hours Emergency Contact Service

The Commission provides an after hours contact service 

• for those parties who have a serious industrial dispute which cannot wait to be lodged until the following working day or 
  
• when parties have initiated strike action and the urgent intervention of the Commission is required. 
  

Please do not call this number to discuss your dismissal from employment or other grievance. Contact the Registry on 02 8688 3516 during normal business hours for this service. 

​After hours emergency: 0401 142 429  

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Media contacts

Email: media@courts.nsw.gov.au
Phone: 9230 8190