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Industrial Relations Commission of NSW
Information on how to contact the IRC via email, in-person, phone and post or keep up-to-date on social media.
The Registry office is open between 9.00am and 4pm, Monday to Friday. Outside of these hours, you can contact us by phone, post, fax, and email.
The NSW Industrial Relations Commission's (IRC) email service is to be used only for enquiries regarding practice and procedure.
- If you have any questions, report an issue or give us feedback, email IRC.Registry@courts.nsw.gov.au
- Applications by industrial organisations for Work, Health & Safety permits and s299 Right of Entry permits, email IRC.EntryPermits@courts.nsw.gov.au
- Electronic copies of awards, contract determinations, enterprise and contract agreements in accordance with the practice notes. email irc_electronic_services@justice.nsw.gov.au
- If you require a transcript, visit the Transcript page on NSW Online Registry website to order a transcript.
DO NOT email the IRC if your enquiry falls under one of the following categories
Legal Advice
- Requests for legal advice cannot be responded to by the IRC.
- Please contact your solicitor or legal representative for legal advice.
- The NSW Law Society provides a list of accredited legal specialists. If you would like to be referred to a lawyer, call them on 02 9926 0333.
- LawAccess NSW is a free service that will help you find information and services best able to assist with legal problems and questions. Call 1300 888 529 (TTY: 1300 888529) between Monday and Friday 9:00am to 5:00pm (excluding public holidays).
Unfair Dismissals
- The IRC's email address does not service Unfair Dismissal claims.
- For all inquiries please call us on 02 8688 3516 or see our Unfair Dismissals page.
Awards, Enterprise Agreements, Rates of Pay &c.
- The IRC does not interpret awards, enterprise agreements, contract determinations, rates of pay or award conditions.
- Please contact the NSW Office of Industrial Relations on 131 628 or the Fair Work Ombudsman for Federal Awards on 131 394.
Equal Opportunity, Anti-discrimination or Harassment
- The IRC does not provide information on equal opportunity, anti-discrimination or harassment matters.
- Call The Anti-Discrimination Board on 02 9268 5544.
Work Health and Safety or Workers Compensation
Level 1, 47 Bridge Street
Sydney NSW 2000
Closest train station: Wynard or Circular Quay
Closest light rail stop (Sydney L2/L3): Bridge Street or Circular Quay
Level 10, 10-14 Smith Street
Parramatta NSW 2150
Closest train station: Parramatta
Closest light rail stop (Parramatta L4): Parramatta Mall
343 Hunter St,
Newcastle NSW 2300
Closest train station: Newcastle Interchange
Closest light rail stop (Newcastle Light Rail): Newcastle Interchange
After Hours Emergency Contact Service
Use the after-hours phone service on 0401 142 429 only if:
- There is a serious industrial dispute which cannot wait to be lodged the following working day, or
- Parties have initiated strike action and urgent intervention is required.
Please do not call this number to discuss your dismissal from employment or other grievance. Contact the Registry on 02 8688 3516 during normal business hours for this service.
Social media
Industrial Relations Commission of New South Wales also have social media accounts you can follow you get updates and the latest news from the IRC:
We acknowledge the traditional owners and custodians of the land on which we work and we pay respect to the Elders, past, present and future.